Latest City Announcements Related to COVID-19
On March 17th Mayor Cecelia Koontz issued a local emergency declaration in response to the COVID-19 pandemic. The declaration allows the City of Monmouth the ability to gain access to state and federal resources and ensure a timely city response to issues as needed. In order to slow the spread of the COVID-19 virus, a number of modifications have been made to city operations such as, access to City buildings and the cancellation of events that involve large gatherings. The City of Monmouth is working closely with local and state health authorities to ensure city activities and practices are consistent with public health guidance.
General Public Access to City Facilities and Services
Beginning on May 26th, City buildings that were temporarily closed to the public on March 19th, will slowly begin to reopen under the guidelines provided by the Oregon Health Authority. Due to the differences in City operations, not all facilities will open at the same rate of speed and on the same days. Please see the descriptions below, or the May 22nd press release, for more specific information on when individual buildings are anticipated to open.
All facilities will require appropriate physical distancing (6-feet minimum) and the wearing of face masks in accordance with the Oregon Health Authority guidelines. Face masks are available at all City buildings if needed.
In order to prevent a resurgence in the number of COVID-19 cases, and make progress toward reaching Phase 2 of the Governor’s reopening process, the public is encouraged to continue using phone, email and Internet services when available for conducting City business during Phase I. Sites continue to be staffed, and services continue to be available online or by phone.
The Monmouth Public Library is currently closed. All library programs and events have been canceled. Materials will not incur overdue fines during this closure. Online services - such as the library's catalog (catalog.ccrls.org), eResources, Library2Go ebooks and digital books, and the video streaming resource, Kanopy, will still be available to patrons wherever they have internet access.
Due to health and safety concerns for patrons and staff, the library will take a slow, measured approach to resuming library services.
Step 1: Re-open Book Drop for Library Materials Return – The Library Book Drop will reopen on June 1st for the return of library materials only. Please do not put donations in the drop box.
Step 2: Curbside Library Material Pick-up – Timeframe unknown. The Library will offer contactless curbside pick-up of library materials by appointment or during a designated time period. This step will extend beyond Step 3 implementation and may continue until regular open hours and services resume.
Step 3: Limited Library Access – Time frame unknown. Dependent upon recommendations from the Governor, State and County health agencies and the State Library, the Monmouth Library will allow limited number of patrons into the library to either pickup their reservations or to select and check out materials.
Please check the library's website and Facebook page for more information, or call (503) 838-1932.
The Police Department continues to serve Monmouth community members 24/7 during the COVID-19 pandemic. The Monmouth Police Station lobby will re-open for public access on Tuesday, May 26th. Office hours will be Monday through Friday, 8:00 a.m. to 5:00 p.m. For all emergencies, dial 911 immediately. For non-emergencies, please consider calling the non-emergency line at 503-838-1109.
In an effort to keep police staff safe, healthy and ready to respond to emergencies, the Monmouth Police Department is temporarily suspending community ride-a-long and public fingerprinting programs.
Finance - Billing Services
Beginning June 1st, the City Hall front lobby will be open Monday through Friday, 10:00a – 1:00p. The office will accept in-person payments for utilities, court payments, building permits and utility applications, dog license applications, and garage sale permits. Appointments may be scheduled during other times by phone or email.
Utility and court customers can use the online Xpress Bill Pay service to pay their utility bills and court fines timely, or drop payments in an envelope with the account number, name and address in the Drop Box located in the alley west of City Hall, or call (877) 880-4038 to pay over the phone. If you are experiencing difficulties with the online bill pay system, please call Xpress Bill Pay at 1-800-720-6847 for live assistance in making a payment by credit card to your account.
Utility shut-offs for the months of April, May and June will be waived and late fees will also be waived for March through June. Utility account holders are encouraged to pay as much of their bill as possible, so as not to have the balance become unmanageable. For more information on utility payment assistance, please contact the Community Action Agency at (503) 623-8429 or LIEAP at (866) 299-4216.
Utility Payment Donations - If you would like to make a utility payment donation to help a neighbor in need, please contact City Hall at (503) 838-0722.
To start a new utility account/service (electricity and/or water), or for any other questions, please call 503-838-0722.
Court sessions are canceled through the end of May. The City Municipal Court will begin regular court dates in June. Staggered appointments, with a maximum of five individuals plus the Judge, attorney and Court Clerk for each Wednesday court date, spread over six hours as per appointments scheduled by the Court Clerk. Matters which were scheduled during the closure will be reset. If you do not receive a letter with your new court date set in either June or July, please contact the Court Clerk.
If you have a criminal case and need your case handled sooner please contact the court or your attorney to check on having a special hearing set up for you.
For questions about Municipal Court services please contact the Court Clerk by phone at 503-751-0136 (leave a voice mail); or email at: firstname.lastname@example.org.
For online or phone payments the City uses XPRESS bill pay service. Xpress bill pay live attendant is available by phone at: 1-800-720-6847 or online at: https://www.xpressbillpay.com/ . Payments may only be made on cases where a fine has already been imposed. You will need your case number when making a payment.
The Senior Center is currently closed until further notice. The office will continue to take phone calls during the interim. The Meals on Wheels Program will continue deliveries; however, there will be no in Center meals. For more information on the Meals on Wheels Program, please contact the Senior Center at: (503) 838-5678.
The AARP Foundation tax preparation service, Tax-Aide has been suspended across the nation for tax year 2019. The IRS did extend the tax deadline to July 15th and is providing a free tax filing program available on their website.
If you are a senior that would like to receive a check-in companion call during this time of self-quarantine, you can sign up to receive phone calls through the Monmouth Senior Center at 503-838-5678. Self-selecting to be on this call list is a great way to keep in touch with people in the community and to let others know that you are doing alright. The Monmouth Senior Center hopes to be able to provide this service for you or anyone you know who might be lonely while at home.
The Monmouth Police Department is providing free prescription delivery service for Monmouth seniors (65 and older) and others with severe underlying health conditions. Eligible participants must be Monmouth residents, unable to access outside assistance for this service, and be able to have their prescriptions filled at Monmouth Bi-Mart, or Hi-School Pharmacy. To request this service, please call the non-emergency police phone number: (503) 838-1109.
Building and Planning Services
Building permit applications may be submitted online through the State e-permitting software. Please call (503) 373-7396 if you need assistance submitting your electronic application. All permit applications are posted and can be downloaded from the Building Department webpage. You may also submit a building permit by filling out your application and emailing (email@example.com), faxing (503-838-0725) the application. Applications can also be dropped in the City utility drop box in the alley next to City Hall. For more information, please contact the Building Department at (503) 751-0138.
Planning applications may be submitted by email (firstname.lastname@example.org), or dropping them in the utility drop box in the alley next to City Hall. For more information, please contact the Community Development Department at (503) 751-0147.
City park facilities, including playground areas, are now open subject to 6-foot physical distancing requirements. For your safety and the safety of others, please abide by the following Oregon Health Authority guidelines when visiting City park facilities:
• Maintain 6 foot distancing between people not from the same family.
• User group sizes must not exceed 10 people.
• Frequently wash hands with soap and water for at least 20 seconds
• Use hand sanitizer that contains at least 60% alcohol, if soap and water are not readily available (picnic tables, playground equipment, and other park amenities are not sanitized by the City)
• Wear cloth face coverings when appropriate.
Park drinking fountains remain shut-off and the splash fountain located in Main Street Park is closed at this time.
Park visitors must comply with physical distancing guidelines.
Please note, applications for park reservations are currently suspended for the remainder of the 2020 season.
City Public Meetings & Board and Commission Meetings
For essential public meetings such as City Council and Planning Commission, the City is conducting meetings remotely and applying the social distancing recommendations for persons that are unable to attend by phone or computer.
Non-essential public meetings, such as volunteer Board and Commission meetings have been temporarily suspended and are anticipated to resume through virtual meetings beginning in June.
Summer Events (4th of July Festival and Music in the Park)
Per the Governor’s order limiting the size of public gatherings through September, it is with a heavy heart that we announce the Music in the Park Summer Concert series and 4th of July Festival have been cancelled this year. The City is working with local volunteers and organizations to find alternate ways to celebrate safely that will not encourage the spread of COVID-19. In lieu of hosting their annual “live” 4th of July parade, the Monmouth Independence Rotary Club is creating a video celebrating our favorite parade moments from past 4th of July parades. The video will be posted on the Rotary’s website when it’s completed at: www.mirotaryclub.org.
COVID-19 (Coronavirus) Information
Web links with additional information about COVID-19 coronavirus are available below:
The City of Monmouth understands the tremendous impact the COVID-19 response is having on our local businesses. We are here to support them in any way we can, including continually monitoring and communicating what resources are available to help local businesses through this difficult period. Click here to view a current listing of business resources.
Searching for ways you can help our small businesses stay in business?
Here's 5 ways that you can make a difference:
1. Buy gift certificates to be used later in the year.
2. Order take-out, including pints of your favorite ice cream and growlers from your favorite bars!
3. Support your local retail businesses by shopping their online stores. Not sure if they have one? Give them a call or email. Here's a link to the City's business directory and list of restaurants available for take-out/delivery services.
4. Support them online through social media.
5. Connect to them with online events.